Our positions
People-First Leadership
CBTS is proud to be officially recognized as a Great Place to Work® for 2025, a prestigious certification earned through direct employee feedback and validated by the global authority on workplace culture. This achievement is a testament to our unwavering commitment to building a workplace founded on trust, pride, and collaboration. For three decades, CBTS has put people first—empowering our teams, listening to their voices, and fostering an environment where everyone can thrive. Our 30-year legacy is built on innovation, resilience, and a deep dedication to both our customers and our employees.
Our Commitment to Exceptional Results
At CBTS, we believe that when people feel valued, empowered, and connected, they deliver exceptional results for our clients. The GPTW certification validates our journey and inspires us to keep listening, learning, and evolving. It strengthens our employer brand and positions CBTS as a destination for top talent—driving innovation and transformative business outcomes for our customers.
Join Us
As we celebrate 30 years of people-first leadership, CBTS continues to expand its global footprint and deliver innovative solutions across North America. Discover how our culture, our people, and our commitment to excellence make CBTS a truly great place to work—and a trusted partner for your business.
The CBTS Advantage
CBTS creates empathy, builds relationships through giving back
Getting involved in charitable and philanthropic efforts not only allow us to illustrate that we are good stewards within the communities where we do business, but it also has the added impact of creating a better workplace for the people who work for us.
Paul Khawaja,
Senior Vice President, Canada
Attracting top industry talent demands exceptional opportunity for growth
Attracting talent means organizations must do some soul-searching. In order to thrive during a period where the industry is experiencing the pains of a wide talent gap, organizations must take a long, hard look at what their employee experience provides and how they value the people who work for them.
Brandon Bowman,
Chief Delivery Officer, Managed Servicesr
- S - Speed of Execution & Agility
- P - Putting Customers First
- A - Accountability
- R - Relentless Excellence & Innovation
- K - Kindness & Trust
In today’s fast-paced world, delivering exceptional value quickly and efficiently is essential, which is why CBTS prioritizes high-impact tasks, embraces change, and keeps stakeholders aligned to respond promptly to clients’ needs.
We prioritize our clients’ needs, satisfaction, and success in every decision, action, and interaction, fostering strong relationships through proactive customer service and creating an inclusive workplace.
At CBTS, taking responsibility for our actions, decisions, and outcomes is paramount; we meet deadlines, deliver quality work, follow through on commitments, and encourage accountability in ourselves and our colleagues to consistently meet and exceed our clients’ expectations through open communication, ethical decision-making, and maintaining high standards.
Collectively, we set high standards, seek feedback, and experiment with new ideas to find innovative solutions to challenges, pushing boundaries and embracing change to stay ahead in a competitive world while delivering cutting-edge solutions to our clients.
We believe that treating everyone with respect, empathy, and fairness is fundamental to building strong relationships based on honesty and reliability; we make people feel valued and safe, listen actively, and encourage teamwork, thereby enhancing our internal brand and strengthening the bond we share with our clients.
